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October 2 - 4 | Charlotte Harbor, FL

What is the LEADSeminar?

2024 Theme: Rays Up!

Each year, this event is the cornerstone of our commitment to fostering a community of growth, collaboration, and excellence among our esteemed SPGroup members.  Building on the success of last year's theme, 'Made in Memphis,' which focused on personal excellence, this year's theme, 'Rays Up,' shifts our focus outward—to uplift and support those around us. 'Rays Up' is a call to action for everyone to engage in lifting each other, fostering mutual success within teams and extending support to our customers.  


This theme embodies the idea that leadership is not confined to titles but is demonstrated through our actions and support for one another. At the core of 'Rays Up' is the belief that collective success is paramount, and it truly 'takes a village' to achieve greatness. We aim to create a culture of generosity and empathy, where everyone is encouraged to contribute to a supportive environment. This year, we'll explore practical ways to embody this theme, focusing on mentorship, collaboration, and positive reinforcement.

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Meet the Keynote Speaker

Susan Salgado, Ph.D.

Susan Reilly Salgado, Ph.D., is a consultant and speaker whose expertise lies at the intersection of organizational culture, leadership, and customer experience. Susan’s work focuses on how organizations can leverage a strong and healthy organizational culture to achieve outstanding results. 


Her proprietary model of culture is rooted in her academic and executive experience, including 15 years as a partner in Danny Meyer’s Union Square Hospitality Group (USHG), where her leadership development work was fundamental to the company’s ability to evolve its culture throughout significant growth, including the creation and scaling of the Shake Shack brand.  

Through her speaking and consulting, she has shared concepts and best practices that have been time-tested across more than 20 different industries including companies such as Delta Airlines, Hyatt Hotels, Merrill Lynch, CLEAR, Assa Abloy Security Systems, Chanel, Ford Motor Company, Custom Ink, H-E-B, Cedars Sinai Hospital System, Novartis, Chick-Fil-A, Condé Nast, Coca Cola, NFP, and Share Our Strength/No Kid Hungry.


Susan’s work has been profiled in numerous publications, including The New York Times, Wall Street Journal, Fast Company, and Business Insider. She is a co-founder of the NYC Chapter of Conscious Capitalism, has recorded a TEDx talk, has been a contributor to Inc. magazine, and was named one of Fast Company’s 100 Most Creative People in Business.  

Thank You to Our Sponsors

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Agenda Overview

October 2


Sales Leadership Forum

Breakfast will be served beginning at 7:00AM and lunch will be served from 12:00 - 1:00PM.

7:00AM – 4:30PM

October 2


Principal's Meeting

Lunch will be served from 12:00 - 1:00PM.

1:00PM – 4:30PM

October 2


Rays Up: Awards Gala

Cocktails begin at 6:00PM followed by the Welcome Reception and Dinner at 7:00PM. Awards begin at 8:00PM. 

6:00PM – 9:00PM

October 3


Opening Ceremony

Breakfast will be served beginning at 7:00AM.

8:00AM – 10:00AM

October 3


Breakout Sessions

Lunch will be served from 12:00PM - 1:00PM. Check your individual learning track to see a detailed agenda.

10:00AM – 5:00PM

October 4


Breakout Sessions

Breakfast is served from 7:00 AM. Lunch will be served from 12:00 PM - 1:00 PM. Check your learning track to see a detailed agenda.

8:00AM – 4:00PM

October 4


Floribbean Farewell

Join us at the Level Blue Rooftop Pool from 7:00PM - 10:00PM for a Floribbean Farewell sendoff. Hawaiian print attire encouraged!

7:00PM – 10:00PM

Join Us!

Want to explore SPGroup membership, or experience two packed days of industry training and best practices, commitment-free?


If we don't already have an SPGroup member in your service territory, we’d be thrilled to have you join us!

We'll see you there!

Contact us

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